Legal Document
Privacy Policy
Last updated: January 1, 2025 · flickblue.online
🔒 At FlickBlue, your privacy matters. This Policy explains how we collect, use, and protect your personal data when you use flickblue.online. Please read it carefully.
1. Who We Are
FlickBlue Online Ltd ("FlickBlue", "we", "us", "our") operates the live webcam platform at flickblue.online. We are the data controller for the personal information collected through the Platform.
For privacy-related enquiries, you may contact our Data Protection Officer at privacy@flickblue.online.
2. Information We Collect
We collect information you provide directly to us and information collected automatically when you use the Platform.
Information you provide:
- Registration data: email address, username, date of birth, country.
- Payment information: processed securely by third-party payment processors (we do not store full card details).
- Profile information: profile picture, bio, preferences.
- Communications: messages, support tickets, and chat logs.
- Identity verification documents: for hosts, government-issued ID for age verification (handled per applicable law).
Information collected automatically:
- Device information: IP address, browser type, operating system, device identifiers.
- Usage data: pages viewed, streams watched, time spent, clicks, and interactions.
- Cookies and similar tracking technologies (see Section 5).
- Log data: access times, referring URLs, error logs.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: to create and manage your account, process transactions, and provide Platform features.
- Safety & compliance: to verify ages, prevent fraud, and comply with legal obligations.
- Personalisation: to tailor your experience, including content recommendations.
- Communications: to send account-related emails, support responses, and (with consent) marketing messages.
- Analytics: to understand usage patterns and improve our services.
- Legal: to enforce our Terms and Conditions and respond to lawful requests.
Our legal bases for processing include contract performance, legitimate interests, legal obligations, and consent (where required).
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers: trusted third parties who assist us in operating the Platform (payment processors, hosting providers, CDN services, analytics tools) — bound by confidentiality agreements.
- Law enforcement: when required by law, court order, or to protect the safety of our users or the public.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
- Other users: your public username and profile content are visible to other registered users as intended by the Platform's functionality.
We do not share personal data with advertisers for targeted advertising purposes.
5. Cookies & Tracking
We use cookies and similar technologies to operate and improve the Platform. These include:
- Essential cookies: required for the Platform to function (login sessions, security tokens).
- Performance cookies: help us understand how the Platform is used (analytics providers such as Google Analytics).
- Preference cookies: remember your settings and preferences.
- Marketing cookies: used only with your explicit consent to deliver relevant promotional content.
You can manage cookie preferences through your browser settings or our Cookie Preferences panel. Note that disabling essential cookies may affect your ability to use the Platform.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- TLS/SSL encryption for all data transmitted to and from the Platform.
- AES-256 encryption for stored sensitive data.
- Regular security audits and penetration testing.
- Access controls limiting employee access to personal data on a need-to-know basis.
Despite these measures, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to report any suspected security issues to security@flickblue.online.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Specifically:
- Account data is retained for the duration of your account plus 3 years for legal compliance.
- Payment records are retained for 7 years as required by financial regulations.
- Identity verification documents for hosts are retained per applicable content regulations.
- Chat logs and usage data may be retained for up to 18 months.
You may request deletion of your account and associated data at any time, subject to our legal retention obligations.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Correction: request correction of inaccurate or incomplete data.
- Deletion: request deletion of your personal data ("right to be forgotten").
- Portability: receive your data in a structured, machine-readable format.
- Objection: object to certain types of processing, including marketing.
- Restriction: request that we restrict processing of your data in certain circumstances.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please email privacy@flickblue.online. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
FlickBlue is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete such data and terminate the relevant account.
If you believe a minor has accessed or attempted to access the Platform, please contact us immediately at safety@flickblue.online.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that any such transfers comply with applicable data protection laws, including through the use of Standard Contractual Clauses or other approved transfer mechanisms.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by a prominent notice on the Platform. The "Last updated" date at the top of this page will always reflect the most recent revision.
Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Policy.